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Arizona Registrar of Contractors
Protect the health, safety and welfare of the public through a regulatory system designed to promote quality construction by Arizona contractors.

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File a Complaint


The ROC Compliance Department investigates alleged violations of licensed and unlicensed contracting laws. For new construction, complaints against licensed contractors must be filed within two years from the close of escrow or actual occupancy, whichever occurred first. For remodel or repairs, complaints against licensed contractors must be filed within two years from the date work was last performed.
Bullet Point Some Steps to Help Ensure the Work You Contract for is the Work You Get
Bullet Point How the Complaint Process Works
Bullet Point Send me a Complaint Form
Bullet Point Tips Hotline Form to Report Unlicensed Contractors

Licensed Complaint Unlicensed Complaint

Non-Payment Complaint

Submitting a Complaint Online

The Registrar of Contractors now has an online service portal to allow individuals to file complaints online. The process is pretty simple:

  • Go to this link or hit the My Account link from the navigation bar above.
  • Login or Register for a new account in our online portal. You can speed up the registration process by using one of the "Login with" buttons to login using your existing Google, Facebook, Twitter or other available accounts.
  • Once you've registered and logged in, you will see a large green "File a Complaint" button on the Dashboard page. You can use that button or the navigation bar Complaints > New Licensed or Unlicensed Contractor Complaint link to start a new complaint.
  • Fill out the complaint form online, attach any pertinent files and submit the form.
  • Once submitted, you will receive an email from DocuSign to electronically sign the complaint form.
  • Once it's electronically signed, it will be assigned to one of our investigators and within a couple of days, an investigator will reach out to your to review your case.

If you have any other questions about the process or if you have trouble registering, please contact us for more information or support.

  • Licensed Complaint Form
  • Unlicensed Complaint Form
  • Non-Payment Complaint Form

File a Complaint

Licensed Complaint Form
Unlicensed Complaint Form
Non-Payment Complaint Form

Office Hours

Monday - Friday:   8:00 am - 5:00 pm
Closed on Saturday, Sunday and State Holidays
Office Locations

Contact Us

Phoenix Office:  (602) 542-1525
Flagstaff Office:  (877) 692-9762

Email:
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AZ ROC Talk

ROC News

11/10/2021 Keep Your Winter Stress-Free: Check the License Before Hiring a Contractor
photo of the superstition mountains in apache junction. Blue sky.

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  • A Tweet from az_ROC #AZROC was proud to support the first annual #Yuma Southwest Contractors Association Careers & Trades Experience wh… https://t.co/V6b3H0Ylpb
  • A Tweet from az_ROC Last week Director Fleetham spoke at the Independent Electrical Contractors Association of Arizona's #graduation wh… https://t.co/3RUPaN7Lju
  • A Tweet from az_ROC Have a question about applying for a license? Check out this month's Applicant Education Seminar to hear the AZ ROC… https://t.co/0F9p9EEq9Q
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Contact Us
AZ ROC
1700 W. Washington St. Suite 105
Phoenix, Arizona 85007-2812
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Phone: (602) 542-1525
Fax: (602) 542-1599
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