Administrative Team

Governor Doug Ducey appointed Jeff Fleetham as Director of Arizona Registrar of Contractors (ROC) effective February 9, 2015.

Prior to his appointment, he owned 12-88 LLC, a residential project consulting and dispute resolution company, licensed as a B-3 General Residential Remodeling Contractor. His background includes construction, consumer products, consulting, and dispute resolution in both public and private sector industries. Director Fleetham also worked as an investigator with Arizona Registrar of Contractors from Jan. 2007 to Sept. 2013.

He actively serves on several councils and boards and in mid-2015, the National Association of State Contractors Licensing Agencies’ (NASCLA) Executive Committee appointed him to their Board of Directors. Director Fleetham is also a member of Arizona Building Officials (AZBO), where he was named Member of the Year 2013/2014; serves as a board member and Performance Excellence Committee member of the Governor’s Workforce Arizona Council; is a member of the Central Arizona Chapter of the International Code Council (ICC), where he holds multiple certifications; is a member of the National Federation of Independent Business (NFIB) and Arizona NFIB Leadership Council; and of the National Association of Bunco Investigators (NABI).

Director Fleetham’s background in the industry has made him an enthusiastic proponent of cultivating the industry for future construction science technology professionals. To that end, he proudly serves on Arizona Department of Education’s Construction Advisory Council (ADE-CTE / ACTEAZ); is a Steering Committee member of Arizona Construction Career Days (ACCD); serves on the Greater Phoenix Chamber Foundation’s (GPCF) Construction Workforce Collaborative; is on the Construction Advisory Board of East Valley Institute of Technology (EVIT); and the Energy and Industrial Technology Advisory Council of Estrella Mountain Community College Energy Institute.

Director Fleetham came to Arizona when his father moved the family and business from Oregon in 1959. In 1962, Fleet Construction was founded and licensed in the State of Arizona until 2015. He attended Tavan grade school and graduated from Arcadia High School in 1970. He has three children and four grandchildren.

Jeff Wills began his construction career in 1999 working as a third-party inspector for Motorola at their Chandler, AZ location within their clean room and fabrication facilities. A short time later, he moved on to Intel Corporation inspecting clean room stainless steel piping and connections for microchip production.

In 2001, Chief Wills went to work for a large national homebuilder in the Phoenix-area as a Warranty Customer Service Representative and within a few years he was afforded the opportunity to supervise the customer service department as the Director of Warranty Customer Service.

In 2005, he was asked to oversee the warranty customer service department and their JD Power rating system of a competing national homebuilder. As with many in the industry, though, due to the economic downturn during that time, he was forced to change gears and in Oct. 2007 Chief Wills went to work for AZ ROC as an Inspector. While there, he performed numerous jobsite inspections as well as working on other projects within the agency. In Dec. 2012, he was promoted to Assistant Chief of Inspections supervising 18 Construction Inspectors statewide.

In late-summer 2013, Chief Wills returned to the national homebuilding scene accepting the position of Special Projects Construction Manager. In this position, he oversaw and managed class action lawsuit repairs, difficult construction situations and day-to-day homeowner and contractor interaction.

Knowing Chief Wills’ public and private experience, Director Fleetham asked him to return to AZ ROC to serve as the Chief of Compliance in Mar. 2015. In this position, Chief Wills and his staff are tasked with ensuring all licensed contractors are performing work in a professional and workmanlike manner; adhering to the rules and regulations set forth by the State of Arizona. Chief Wills and his staff also ensure unlicensed entities operating outside of statute and state law are penalized and cited within the boundaries of Contracting Without a License.

Contact ROC Unlicensed Investigations staff at ComplianceDepartmentULE@roc.az.gov.
Contact ROC Construction Investigations staff at ComplianceDepartmentLic@roc.az.gov.

Jeff Zimmerman serves the Citizens of Arizona within the Registrar of Contractors by applying proven improvement methods to deliver quality services supportive of Governor Doug Ducey’s 21st Century Economy priority.

Asst. Dir. Zimmerman is an alumni of Arizona State University. He refined his skills as a Quality Manager at Intel Corporation and Lean/Six Sigma Process Manager at CVS Health. Although credited with millions of dollars in savings throughout his career, Zimmerman says the most satisfaction comes from building a sustainable continuous improvement culture with the people he works with.

Raised as a farm boy in North Dakota, Zimmerman’s family moved to Mesa, Arizona in 1972, where his father practiced real estate and owned a land development company. Zimmerman and his wife have five children and live in Tempe.

Jim Knupp joined AZ ROC in late-April 2015 and serves as the Chief Operations Officer, Chief Communications Officer, Legislative Liaison, Ombudsman, and Tribal Liaison.

Mr. Knupp earned a BA and MA in Political Science and International Studies at Wright State University, in Dayton, OH. Also in Dayton, he worked for a Member of the U.S. House of Representatives serving in various capacities from 2005 to 2010.

In 2011, he moved to Arizona and began working for another congressional member in the representative’s Flagstaff and Casa Grande, AZ offices as an Office Manager, Business Liaison and Outreach Coordinator.

For the two years prior to joining AZ ROC, Mr. Knupp worked in Pinal County, AZ as the Public Information Officer for the Pinal County Attorney’s and Sheriff’s Offices.

Contact Jim Knupp at Jim.Knupp@roc.az.gov.