Administrative Team

On March 21, 2016, Citelli started working at the AZ ROC as a Staff Attorney. In August 2016, Citelli was appointed the agency’s official Public Records Officer. Citelli also serves as the Vice President of the Arizona Chapter of the Association for Records and information Managers and as a Young Lawyers Division Representative to the State Bar of Arizona Construction Law Section.

In 2019, Citelli successfully completed a Fellowship with the Flinn-Brown Civic Leadership Academy. The Academy is sponsored by the Flinn Foundation and the Thomas R. Brown Foundations to help expand the cadre of Arizonans in state leadership positions with the knowledge, skills, and commitment to address the state's critical long-term issues.

Citelli graduated from the University of California in Davis with a Bachelor of Arts in Political Science and Communications in 2010. He received his Juris Doctor from the Sandra Day O’Connor College of Law at Arizona State University in 2015 where he received recognition as a Willard H. Pedrick Scholar. While in law school, Citelli served as Editor-in-Chief of the Sports and Entertainment Journal. Citelli was also a member of the Corporate and Business Law Society and Sports and Entertainment Law Society.

Before coming to the AZ ROC, Citelli worked as a law clerk for Napier, Coury and Baillie, P. C. Law focusing on administrative, employment, and personal injury law. He also clerked as a judicial extern for the Honorable Judge Daniel P. Collins in the United States Bankruptcy Court, District of Arizona.

Contact ROC Legal staff at LegalNewMail@roc.az.gov.

Jeff Wills began his construction career in 1999 working as a third-party inspector for Motorola at their Chandler, AZ location within their clean room and fabrication facilities. A short time later, he moved on to Intel Corporation inspecting clean room stainless steel piping and connections for microchip production.

In 2001, Chief Wills went to work for a large national homebuilder in the Phoenix-area as a Warranty Customer Service Representative and within a few years he was afforded the opportunity to supervise the customer service department as the Director of Warranty Customer Service.

In 2005, he was asked to oversee the warranty customer service department and their JD Power rating system of a competing national homebuilder. As with many in the industry, though, due to the economic downturn during that time, he was forced to change gears and in Oct. 2007 Chief Wills went to work for AZ ROC as an Inspector. While there, he performed numerous jobsite inspections as well as working on other projects within the agency. In Dec. 2012, he was promoted to Assistant Chief of Inspections supervising 18 Construction Inspectors statewide.

In late-summer 2013, Chief Wills returned to the national homebuilding scene accepting the position of Special Projects Construction Manager. In this position, he oversaw and managed class action lawsuit repairs, difficult construction situations and day-to-day homeowner and contractor interaction.

Knowing Chief Wills’ public and private experience, Director Fleetham asked him to return to AZ ROC to serve as the Chief of Compliance in Mar. 2015. In this position, Chief Wills and his staff are tasked with ensuring all licensed contractors are performing work in a professional and workmanlike manner; adhering to the rules and regulations set forth by the State of Arizona. Chief Wills and his staff also ensure unlicensed entities operating outside of statute and state law are penalized and cited within the boundaries of Contracting Without a License.

Contact ROC Unlicensed Investigations staff at ComplianceDepartmentULE@roc.az.gov.
Contact ROC Construction Investigations staff at ComplianceDepartmentLic@roc.az.gov.

Julie Pickerill has over 20 years of leadership experience she gained through the running of several small businesses. 

After joining the AZ ROC in January 2016 as a Customer Service Representative II, Julie quickly worked her way up the ranks until she was promoted to the Chief of Licensing position in April 2019.  Julie enjoys problem solving, process improvement and is committed to providing exceptional customer service. 

Julie grew up in a small town in Nebraska and attended the University of Nebraska, Lincoln. She spent 30 years in Northern California before moving to Arizona by way of Oregon.

Contact ROC Licensing staff at Licensing@roc.az.gov.

Jeff Zimmerman serves the Citizens of Arizona within the Registrar of Contractors by applying proven improvement methods to deliver quality services supportive of Governor Doug Ducey’s 21st Century Economy priority.

Asst. Dir. Zimmerman is an alumni of Arizona State University. He refined his skills as a Quality Manager at Intel Corporation and Lean/Six Sigma Process Manager at CVS Health. Although credited with millions of dollars in savings throughout his career, Zimmerman says the most satisfaction comes from building a sustainable continuous improvement culture with the people he works with.

Raised as a farm boy in North Dakota, Zimmerman’s family moved to Mesa, Arizona in 1972, where his father practiced real estate and owned a land development company. Zimmerman and his wife have five children and live in Tempe.