Complaint Process - Investigation

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Investigation Legal Recovery Fund PDF
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Investigations FlowchartCase Referred to ROC Legal DepartmentCompliance InspectionIssuance of a Written DirectiveJobsite InspectionIf as a Result of the Jobsite Inspection, the Investigator...Complaint Assigned to an ROC Investigator and Scheduling of a...Vetting of Complaint to Ensure it is CompleteComplaint Received

General guidance for all parties involved with a complaint

Bullet Point Include the complaint number on all correspondence.
Bullet Point Read all correspondence from the ROC carefully. If you have questions about any correspondence call and speak with the person who sent the letter.
Bullet Point Respondents should make sure their address with the ROC is current. All notices throughout the hearing process will be mailed to the latest address of record on file with the ROC. Also, immediately pick up certified mail. A.R.S. § 32-1155 requires Citations be sent by certified mail to the licensee's latest address of record in the registrar's office. Failure to respond to a Citation mailed to this address will result in the license being disciplined without a hearing.

ROC News

12/06/2019 Wanted Unlicensed Phoenix Repairman Arrested by Arizona DPS
Photo of Michael Cox

FOR IMMEDIATE RELEASE
Fri., Dec. 6, 2019

CONTACT:
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Twitter

  • A Tweet from az_ROC Highlight reel! AZ ROC closes four unlicensed investigations after the cases were successfully adjudicated in Tucso… https://t.co/Ckkk5vMCQQ
  • A Tweet from az_ROC An unlicensed Phoenix repairman was arrested by the on Dec. 1, 2019, after he was found walking in the… https://t.co/II8WSCdofr
  • A Tweet from az_ROC Highlight reel! AZ ROC closes four unlicensed investigations after the cases were successfully adjudicated in Tucso… https://t.co/DEVteqEqVP
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